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Data Scientist at Apple

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.

The people here at Apple dont just craft products - they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

The AppleCare Digital team is looking for an outstanding data scientist who is interested in designing, developing and identifying data solutions that have direct and measurable impact to AppleCares support operations.

AppleCare has a tremendous amount of data, and we have just begun exploration of the data in the areas of pattern detection, anomaly detection, predictive modeling, and optimization. The person in this position will work with various digital product business managers to help identify viable data mining opportunities and then implement solutions. The role requires both a broad knowledge of existing data mining algorithms and creativity to invent and customize when necessary.

Perform data mining to support new features in Digital tools. Analyze large datasets to glean meaningful insights. Design classifiers and ranking algorithms. Perform ad-hoc statistical analysis. Present results of analysis to team and leadership across Apple. Build metrics to measure the success of the service.

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by Tsutomu Narushima