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Merchant Services-VP, Product Owner-Data Solutions at JPMorgan Chase Bank, N.A.

Merchant Services is the global payment acceptance and merchant acquiring business of JPMorgan. Merchant Services is a leading provider of payment, fraud management and data security solutions, capable of authorizing transactions in more than 130 currencies. The company's proprietary platforms provide integrated commerce solutions for all major credit and debit card payments as well as mobile payments. Merchant Services has uniquely combined proven payment technology with a long legacy of merchant advocacy that creates quantifiable value for ecommerce companies.

The Merchant Services Data and Analytics team is driving the build out of Merchant Services next generation data platform which will power industry leading client reporting, direct data consumption by our clients and analytics.

The Data Solutions Product Owner works collaboratively across Merchant Services product, analytics and technology teams to shape the strategic roadmap for Merchants Services next generation data platform and lead the delivery in an agile methodology. The position is ideal for an individual that can combine product management and end to end ownership experience, a deep understanding of next generation data and analytics environments and superior problem structuring skills. The position reports into the Chief Data Officer for Merchant Services.

Principal Duties & Responsibilities:

Define data road map to power reporting and analytics uses cases

Drive and own end to end progress - based on clear understanding of the Data requirements.

Develop strategy for utilization of data from multiple data sources to improve insights and analytical conclusions

Collaborate across many cross-functional groups (e.g., analytics, technology, data, risk, compliance, legal) to define business need and influence stake holders in making correct decision

Manage technology team within an agile delivery framework

Manage backlog

PI planning

Participate in PBR to define the needs and set goals

EPICS, Stories, requirements, FIs for initiatives

Production dashboard


Make decisions and review output that lead to overall positive outcome

Improve the data quality of current reporting to support the delivery of insights across all analytics platforms

Work with data engineering in defining data definitions and classifications

Develop ways in which we can use our data assets for clients to improve client experience

Definition and execution of new business models / services based on data

Experience Requirements:

Bachelors Degree in the fields of engineering, computer science, statistics, mathematics

Product management experience in an analytics/information technology setting

7+ years of working in large and medium project teams, as a contributing member in self-directed roles.

Expertise in data mining (esp. SQL on Hadoop) - candidate needs to have the ability to analyze data

Expertise in data and analytics platforms, data base administration and data warehouse design and associated technologies (e.g., APIs)

Understanding of application development process; prior programming experience preferred

Experience in the payments industry and/or technology-enabled industries

Experience in agile methodologies

Skills Requirements:

Strong interpersonal and communication skills, ability to work across functions as well as with outside parties to ensure alignment and timely implementation of initiatives

Excellent problem structuring capabilities

Ability to build trust-based relationships

Proven strategic thinking and creative problem solving skills with ability to translate strategy into tactical plans

Strong aptitude for technical concepts and ideas

Ability to work well within deadlines

Executive presence and presentation skills

Strong written and oral communication skills

Understanding "deep data" environments, ideally with a Merchant mindset

High achievement orientation with ability to lead and motivate others around resultsJPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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