Data Scientist at Tymeshift (Novi Sad, Serbia)

Tymeshift is a complete WFM solution that is fully integrated with Zendesk. Our software helps companies to schedule, track, monitor and find trends to help agents become more efficient and managers more engaged. Time & attendance, performance monitoring, scheduling, and adherence all rolled into one beautiful package.

We are a fast-growing startup that’s working with the world's largest brands. What can we say about our team besides that we are a group of smart, resilient, tenacious, hard-working, bright and open-minded folks?

Who you are:

Are you an awesome and experienced Data Scientist who could help us build the best WFM solution completely integrated with Zendesk? Are you looking for the opportunity to research, develop and apply algorithms to predict the future better in order to help us build the next generation of WFM tool? This is a full-time position and we're looking for someone who is passionate about building product that affects the working lives of thousands of customers around the world

Responsibilities:

  • Use existing and/or implement new algorithms in order to optimize our services
  • Programming in GoLang and/or Python
  • Research and Development
  • Analyze diverse sources of data to devise actionable insights

Skills:

  • Excellent knowledge of algorithms concept
  • Programming experience
  • Knowledge of algorithms such as: Tabu search, simulated annealing, LAHC, genetic algorithms, etc. is a plus
  • Knowledge of time series forecasting is a plus
  • Strong project and time management skills
  • Passion to deliver high-quality code

Soft skills:

  • Positive attitude
  • Excellent communicator
  • Bias to action
  • Results driven
  • Problem solving and resourcefulness
  • Ability to work well within teams
  • EQ - Would you google it?

What we offer:

  • International working environment with great and supportive colleagues
  • Flexible working hours and remote work
  • Unlimited paid vacation policy
  • Innovative and interesting day to day work that allows you to be creative and to learn every day
  • Competitive salary
  • Ongoing education-Conferences, classes, workshops, courses
  • Premium Private health insurance
  • Wellness programs
  • Office events, team buildings, paid lunch at the office, happy hours

Inclusive & loving it!

We're 100% inclusive, and that’s incredibly important to us. With everything we do, the Tymeshift team is supportive and accepting of everyone in every interaction we have. Our team embraces each other’s unique points, and if you work here. It’s our policy to hire awesome people, and we don’t discriminate based on any legally and non-legally protected statuses (like religion, race, gender identity or expression, marital status, veteran status, age, disability, etc.). Actually, we even encourage it.

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