Senior Demand Planner - IT Infrastructure at JPMorgan Chase Bank, N.A. (Houston, TX)

Our Global Technology Infrastructure group is rewarded with a team of innovators who love technology as much as you do. Together, you'll use a disciplined, innovative and a business focused approach to develop a wide variety of high quality products and solutions. You will work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.

Infrastructure Lifecycle management (ILM) is responsible for managing the Line of business Infrastructure requirements for server and storage products end to end from Demand management to Decommissioning. The main functions involved are the Supply Chain Operations, Customer Engagement and Experience, Infrastructure Build, Refresh and Decommissioning.

As a Demand Planner you'll call on your experience to understand customer infrastructure requirements and verify that projects have been effectively planned for. As a team, you and your peers will be responsible for collecting and analyzing requirements data with service owners, tracking infrastructure provisioning through the supply chain process. And while you will be part of a tight-knit team of engineers who share your passion for technology, you'll also gain access the best minds in the business-both as part of the JPMorgan Chase & Co. global technology community, and through our partnerships with some of the most important tech firms in the world.

Key Responsibilities include:
* Manage the monthly demand planning cycle for one or more infrastructure products.
* Apply statistical modelling techniques to build a data driven demand forecast.
* Collect and analyse complex demand data for reporting and/or performance (trend) analysis
* Understand strategic business direction and potential impacts on demand (and therefore supply) plans
* Prepare a broad variety of reports and provide data and management information
* Analyse customer forecasts, identify areas of concern, and review with the Lines of Business
* Update demand planning systems to facilitate the gathering and processing of forecast data
* Partner with Infrastructure Lifecycle Management (ILM) colleagues to ensure customer demand is met.

* Minimum 2 years supply chain experience specifically in demand planning and forecasting.
* Undergraduate degree or above in a relevant subject e.g. Mathematics, Statistics, Supply Chain Management, Economics, Business Management.
* Experience driving an end-to-end S&OP Demand Planning process including: data analysis, demand modelling and forecast generation, demand plan syndication & approval, liaising with supply & product teams to execute the approved demand plan.
* Experience using statistical demand planning methods including application of algorithms including but not limited to Exponential Smoothing, Best Fit, Linear Regression.
* Understanding of IT infrastructure platforms and cloud technologies desirable but not essential.
* Skilled in the use of one or more industry standard forecasting system e.g. Amazon Forecast, Kinaxis RapidResponse, SAP/Oracle.
* Ability to build advanced visuals leveraging industry leading Business Intelligence & Data Visualization platforms e.g. Qlikview, Qlik Sense, Tableau.
* Adept at partnering closely with, and acting as a trusted advisor to, stakeholders across the firm in order to influence strategic priorities
* Self-starter with the ability to think creatively and laterally.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans

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